Thu 5 , Jumada Al Oula , 1446 - 7,11,2024

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Refund Policy

At the Durham Islamic Society (DIS), we are committed to your satisfaction and aim to offer the highest quality products and services. However, we recognize that there may be situations where a refund is necessary. Below is our refund policy for your review.

Event Tickets

Refunds for event tickets can be issued up to 7 days before the event date. After this period, tickets are non-refundable. However, they may be transferred to another individual upon request.

Coaching and Consulting Services

Refunds for coaching and consulting services are evaluated on a case-by-case basis. If you are dissatisfied with the service provided, please contact us to discuss your concerns and explore potential options for a refund.

How to Request a Refund

To initiate a refund, please contact our customer support team at info@disdo.org with your order details and the reason for requesting a refund. We strive to process refunds promptly, typically within 5-7 business days.